Contact The Pokies Support Team Whenever You Want

Customer support is one way we ensure players are satisfied at The Pokies, so we provide it round-the-clock. Our gracious and knowledgeable support staff is there to help you with anything related to your account—whether it’s deposits, bonuses, or responsible gaming practices. Our goal is to give you a pleasant and secure online gambling experience with the pokies. No matter your location in Australia, you can reach us easily. Contact The Pokies Support Team whenever needed since your gaming experience is crucial for us.

The Support Team of The Pokies

The highly skilled support staff at The Pokies is dedicated to giving fast and effective help to every player. Our representatives are ready to answer all your questions 24/7 because we believe that online gaming should be smooth. If you face any difficulty while logging in, need assistance with payments or are interested in our newest promotions, we will guide you the whole process. The Pokies has different ways of contacting us to make sure that you can always get in touch with us easily — live chat, email, and social media are among them.

How to Contact Us

It is very easy and fast to get in touch with The Pokies Support Team. We provide different ways of communication which are aimed at giving players reliable and quick replies.

Live Chat Support

You will be connected to a support representative immediately by our live chat service which is available 24/7. All you have to do is to click on the chat icon on our site and help will be there in no time.

Email Assistance

Would you rather write to us? Send your questions to support@thepokies.net and a few hours later you will hear back from us. It’s suitable for inquiries that require more clarification or for requests for documents.

Social Media Channels

Another way you can contact us is through our official Facebook, X (Twitter), and Instagram pages. Get the news about new games, and promos and receive quick tips from The Pokies Team.

Common Support Topics

The customer support team is trained and we know-how to help the players with their issues in a timely and effective manner.

Account & Login Help

If you can’t sign in or have lost your username or password, the pokies support team will help you change it and verify your account safely at any time.

Deposit & Withdrawals

For questions regarding payment, we will show you the way in adopting secure deposit and withdrawal methods while at the same time assuring of quick transaction processing.

Responsible Gaming Enquiries

The support team is trained to provide assistance in matters related to gaming tools, account limits, and time-out options responsible for a safer experience.

When You Can Expect a Response

The Pokies have established a fast response time, and that is something we take pride in. The live chat queries get an instant response, while the emails are replied to within 2-6 hours. Social media messages are usually dealt with in one business day. In any case, our team will make sure that your issue is resolved.No matter how you contact us.

Stay Connected with The Pokies

By means of social media and our newsletter, become a part of the ever-increasing tribe of pokies lovers who support The Pokies. You will be always in the know when it comes to upcoming events, special bonuses, and newly launched slots. It is your association with The Pokies that allows you to be always one step ahead in the gaming adventure!